If someone took over your content tomorrow, would they sound like you or a stranger?
MAKE THE CONNECTION
This is part three of our SOP series—
And we’re going beneath the surface.
You’ve got a content system.
You’ve got a social media manager SOP.
But what happens when someone else writes your captions, manages your DMs, or represents your voice?
Do they actually know how you think?
Most people build systems for what to do—
But not for how to sound.
And definitely not for how to make decisions like you would.
That’s why you need this:
Your Personal Brand Guidelines SOP
What You’ll Learn in This Issue:
✅ What goes inside a real brand guidelines doc
✅ Why it’s the most overlooked tool for brand clarity
✅ How it protects your voice, positioning, and energy
Why You Need Personal Brand Guidelines
Your content doesn’t just tell people what you do.
It tells them who you are.
That’s why brand guidelines aren’t just for logos or colors.
They’re the foundation for:
→ Every caption
→ Every email
→ Every comment
→ Every interaction with your brand online
Whether it’s you, your assistant, your ghostwriter, or your VA—
Everyone should be working from the same source of truth.
What to Include in Your Personal Brand Guidelines SOP:
1
Voice & Tone Rules
How you speak (Conversational? Direct? Empowering?)
Words you use often—and words you never use
Phrases that represent you (yes, you can include emojis if that’s your thing)
How do you sound when you show up?
Example:
Tone = Direct, warm, a little cheeky
Common phrases = “let’s make it easy,” “systems over stress”
Hard no’s = “crush it,” “hustle harder,” “10x your life”
Pro Tip: Include a “This sounds like me / This doesn’t” section.
It speeds up onboarding and cuts rewrites in half.
2
Brand Positioning & Beliefs
What you stand for (values, expertise, hot takes)
The results you deliver—and how you talk about them
Industry myths you should challenge or ignore entirely
What do you stand for—and against?
Example:
I believe you don’t need to go viral to build a powerful brand.
I help execs and founders get clear, seen, and hired.
I challenge the idea that visibility = performance.
Pro Tip: Document 3–5 brand beliefs people can expect you to always come back to. It gives your brand a backbone.
3
Visual Direction
Brand colors, fonts, and templates
Headshot style (polished or casual?)
Design vibe: bold, minimal, playful, etc.
What should your brand look and feel like?
Examples:
Color palette: black, hot pink, neutral beige
Design vibe: high contrast, clean layout, sharp font
Headshots: professional, but relaxed (no stiff suits)
Pro Tip: Drop in 3–5 image examples—carousel slides, quote graphics, reels, headshots. Let your team see the brand before they build it.
“Style is a way to say who you are without having to speak.”
— Rachel Zoe
Ask Yourself This:
If someone had to write a post in your voice tomorrow—
Would they nail it, or miss the mark?
Your brand guidelines are the system that keeps your reputation intact, no matter who’s hitting publish.
With gratitude,
Melanie Borden
“Working with Melanie Borden has been one of the most unexpectedly impactful experiences of my career. She’s an exceptional listener and intuitive coach who helped me uncover a better path forward. Her insights transformed my LinkedIn presence and go-to-market strategy. Thoughtful, strategic, and deeply invested, Melanie delivers well beyond expectations. I’ve already hired her again. Highly recommend.”
– Becky Kowall, Founder, 22 North HR